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S6: People: Celebrating Employee Engagement and Customer Loyalty

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S5: People: Connecting With Customers

Finding Purpose at Work: People • 8m 23s

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  • S6: People: Celebrating Employee Enga...

    Discussion of how Employee Engagement feeds into engaging encounters with Customers, which in turn cultivates Customer Loyalty. Ultimately, it's through this process that a "Legacy" is left behind in people.