S3: People: Discerning the Relational Needs of People
Finding Purpose at Work: People
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1h 15m
The reality of built-in relational needs in all humans is reviewed. Relational Needs are not "optional" needs in humans. The Top 10 Relational Needs in humans are reviewed one-by-one.
Up Next in Finding Purpose at Work: People
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S4: People: Engaging With Employees
Extensive emotional engagement employee examples are presented. Brian McCoy gives connection of relational principles in his own marriage to his application at work.
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S5: People: Connecting With Customers
Discussing how each of the Top 10 Relational Needs can emotional engage customers to create an "Exceptional Customer Experience", and how we can grow into "becoming" more engaging person through growing in our giving of Relational Needs.
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S6: People: Celebrating Employee Enga...
Discussion of how Employee Engagement feeds into engaging encounters with Customers, which in turn cultivates Customer Loyalty. Ultimately, it's through this process that a "Legacy" is left behind in people.
